This privacy policy sets out how Zenith Finserve uses and protects any information that you share when you use this website. Zenith Finserve is committed to ensuring that your privacy is protected at all times. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Zenith Finserve may change this policy from time to time by updating this page. This policy is effective from 1-May-2023.

Zenith Finserve understands that our relationship is strongly built on trust and faith. In course of using information on this website or availing the services, Zenith Finserve may become privy to the personal information of its customer including information that is of confidential nature. Zenith Finserve is strictly committed to protecting the privacy of its clients and has taken reasonable measures to protect the confidentiality of the customer information and its transmission through the World Wide Web. However, it shall not be liable in any manner for disclosure of the confidential information in accordance with this Privacy Commitment or in terms of the agreement if any with the client or by reasons beyond its control. We may however be required to disclose your personal information to Government, Judicial bodies, and our Regulators or to any person to whom the Firm is under an obligation to make disclosure under the requirements of any law binding on the Firm or any of its branches, if required. Hyperlink Policy for user – Any hyperlink to other Internet sites is at the client’s own risk. The contents of which and the accuracy of opinions expressed are not verified, monitored or endorsed by Zenith Finserve, in any way or manner. Zenith Finserve is not responsible for the setup of any hyperlink from a third party website to Zenith Finserve.

We may collect the following information:

● Name and contact details.
● Personal information, including date of birth, Aadhaar Number, and Permanent Account Number (PAN).
● Demographic information such as gender and income.
● Other information that can help us improve our services.
What we do with the information we gather
● To conduct Know-Your-Customer registration as required by regulatory bodies.
● To perform compliance checks and keep/maintain internal records.
● To use the information to improve our products and services.
● To periodically send emails to your registered email address about your investments, or other information.
● You will be free to unsubscribe from our mailing list at any time if you do not wish to receive such emails from us. From time-to-time, we may also use your information to contact you via phone or email for market research purposes.
● We will not sell, distribute or lease your personal information to third parties unless we are required to share such information under the terms and conditions of the products and services you avail, or we are required to do so by law.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

If you believe that any of your information with us is incorrect or incomplete, please email us as soon as possible at contact@planahead.in. We will promptly correct any information found to be incorrect.

We fully recognise and understand the security implications of being a service provider with whom people trust their money. There are many safeguards we adopt in this regard.

When it comes to data security, our goal is to ensure that:

● Your data is stored safely and securely – passwords are one-way encrypted before being stored in the database for high security.
● All communication with you, or with other service providers – are encrypted using the highest standards.
● Your data is not shared with anyone, unless you have explicitly requested us to do so.
● To ensure that we achieve these goals, we have a variety of certifications/trust verifications in place for our firm, both from technical and legal/operational perspectives. All our communications are encrypted by 256-bit encryption, and our data is hosted with top-tier hosting service providers. Also, our data is continuously backed up to ensure continuity of operations.